Guest Experience - Team Member.

Dartmouth College; Lyme Center (NH); On-site; USD 19,000 - 27,000; Part time

Job summary

Dartmouth College’s Dartmouth Skiway is seeking a Guest Experience Team Member to assist guests with ticketing, Snowsports School and retail transactions. You will handle cash and support friendly, efficient service in a welcoming environment in Lyme Center, NH.

Ideal candidates have strong communication skills, a willingness to learn the Dartmouth software tools, and the ability to follow procedures. This 4-month term, part-time position offers valuable experience in guest services and retail

Qualifications

• Excellent communication skills required.
• Ability to follow cash handling and accounting procedures.
• Must be able to follow policies and procedures.
• Previous experience in a similar field preferred, but not required.
• High school graduate or equivalent.

Responsibilities

• Assist guests with transactions involving ticketing, Snowsports School and retail.
• Accurate accounting and cash handling.
• Help create a warm and welcoming atmosphere.
• Ability to learn software associated with selling products at the Dartmouth Skiway.
• Willingness to learn product offerings at the Dartmouth Skiway.
• Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
• Performs other duties as assigned.

Skills

Communication skills

Cash handling

Policies and procedures

Education

High school graduate or equivalent

Tools

Retail software

Job description

Position Details

Position Information

Position Title

Guest Experience - Team Member

Position Number

0000000

Hiring Range Minimum

$16.75/hr

Hiring Range Maximum

$16.75/hr

Location of Position

Lyme Center, NH

Position Purpose

As a member of the Guest Experience Team at the Dartmouth Skiway you will perform a wide variety of tasks aimed at giving our guests friendly, knowledgeable, and efficient service. This position will assist guests in ticketing, Snowsports School, and retail transactions, as well as associated cash handling and accounting duties.

Required Qualifications

• Excellent communication skills
• Ability to accurately follow cash handling and accounting procedures
• Must be able to follow policies and procedures

Preferred Qualifications

• Previous experience in like field preferred, but not required
• High school graduate or equivalent

FLSA

Non-Exempt

Employment Category

Temporary Part time

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants

This position is a 4-month term position.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

Quick Link https://searchjobs.dartmouth.edu/postings/87255

Key Accountabilities

• Assist guests with transactions involving ticketing, Snowsports School and retail
• Accurate accounting and cash handling
• Help create a warm and welcoming atmosphere
• Ability to learn software associated with selling products at the Dartmouth Skiway
• Willingness to learn product offerings at the Dartmouth Skiway
• Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
• Performs other duties as assigned.