Guest Experience Team Member

Steaknshake; Indianapolis (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Meal Discounts

Paid Training

Flexible Scheduling

401(k) with 4% Employer Safe-Harbor

Job summary

Steak ’n Shake is seeking a friendly Team Member to deliver hospitality and energize shifts. You will greet guests, take orders, and support a fast, accurate service through kiosks and in-person interactions.

Join a team that values every guest, every meal, and every associate as part of our legacy. This role emphasizes reliability, a positive attitude, and the ability to multitask in a lively dining environment.

Qualifications

• Greet every guest with a genuine smile.
• Consistency and reliability—you show up ready to work every shift.
• Detail-oriented and able to multitask.
• Works well independently and in a fast-paced team setting.
• Flexible schedule availability.

Responsibilities

• Greet every guest with a genuine smile.
• Create and maintain friendly eye contact.
• Speak with enthusiasm and warmth.
• Build real connections with guests to make them feel valued; represent and uphold Steak ’n Shake’s vision and values.
• Take orders accurately and efficiently (including kiosk assistance).
• Work well with your team to keep service fast and friendly.
• Stay adaptable, dependable, and focused during busy shifts.
• Follow all brand standards for food safety, cleanliness, and dress code.
• Stand and work on your feet for several hours at a time.

Skills

Guest service

Reliability

Teamwork

Multitasking

Job description

Steak ’n Shake is seeking a friendly Team Member to deliver hospitality and energize shifts. You will greet guests, take orders, and support a fast, accurate service through kiosks and in-person interactions.

Join a team that values every guest, every meal, and every associate as part of our legacy. This role emphasizes reliability, a positive attitude, and the ability to multitask in a lively dining environment.