Guest-Focused Team Member, Fast-Paced Dining

Harri; Sanford (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Paid Training

Job summary

Steak 'n Shake is seeking a Team Member to deliver genuine hospitality and energetic service. You will greet guests, take orders (including kiosk assistance), and help maintain a friendly, fast-paced dining environment.

This role emphasizes connection with guests and teamwork to ensure every guest has a great experience. Responsibilities include accurate order taking, supporting the brand standards for cleanliness and safety, and staying adaptable during peak hours.

Qualifications

• Must be reliable and show up ready to work every shift.
• Excellent customer service and a positive, friendly demeanor.
• Able to multitask in a fast-paced team setting.

Responsibilities

• Greet every guest with a genuine smile.
• Maintain friendly eye contact and enthusiastic communication.
• Take and process orders accurately, including kiosk assistance.
• Provide fast, friendly service and build guest connections.
• Represent Steak 'n Shake values and brand standards.
• Support team to keep service moving smoothly during peaks.
• Stay adaptable, dependable, and attentive on busy shifts.
• Follow food safety, cleanliness, and dress code requirements.
• Stand for extended periods and lift up to 50 lbs as needed.

Skills

Reliability

Positive attitude

Customer service

Teamwork

Detail-oriented

Multitasking

Independent

Flexible scheduling

Lift 50 lbs

Stand long hours

Job description

Steak 'n Shake is seeking a Team Member to deliver genuine hospitality and energetic service. You will greet guests, take orders (including kiosk assistance), and help maintain a friendly, fast-paced dining environment.

This role emphasizes connection with guests and teamwork to ensure every guest has a great experience. Responsibilities include accurate order taking, supporting the brand standards for cleanliness and safety, and staying adaptable during peak hours.