Guest Experience Associate — Flexible Scheduling & Growth

Waukee -2762; Waukee (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Job summary

Steak ’n Shake is seeking a Team Member to deliver genuine hospitality while serving burgers and shakes. You’ll be part of a dynamic, high-energy team that values guest satisfaction, speed, and accuracy in every order and interaction.

This role offers flexible scheduling and opportunities to grow within a fast-paced, innovative quick-service setting. Join a team that emphasizes every guest matters and every shift matters, with training and resources to help you succeed and advance in the

Qualifications

• Customer service orientation.
• Ability to maintain a positive, cheerful attitude.
• Strong teamwork and interpersonal skills.
• Able to multitask and stay organized.
• Flexible scheduling availability.

Responsibilities

• Greet guests with a friendly smile and welcoming demeanor.
• Take and process orders, including help with kiosks.
• Maintain accuracy and speed during peak times.
• Uphold brand standards for food safety and cleanliness.
• Support teammates to ensure fast, friendly service.

Job description

Steak ’n Shake is seeking a Team Member to deliver genuine hospitality while serving burgers and shakes. You’ll be part of a dynamic, high-energy team that values guest satisfaction, speed, and accuracy in every order and interaction.

This role offers flexible scheduling and opportunities to grow within a fast-paced, innovative quick-service setting. Join a team that emphasizes every guest matters and every shift matters, with training and resources to help you succeed and advance in the