Guest-Focused Team Member: Fast, Friendly Service

Harri; Kentwood (MI); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Job summary

Steak ’n Shake is seeking a Team Member to join our fast-paced team in the United States. You’ll greet guests, take orders (including kiosk help), and help maintain a clean, welcoming dining area. This role emphasizes energetic service, reliability, and teamwork to deliver great hospitality.

We offer a high-energy environment with flexible scheduling and opportunities for growth, while paying up to $18 per hour and providing a range of benefits. Compensation is discussed during hiring.

Qualifications

• Consistency and reliability—you show up ready to work every shift.
• Positive, cheerful attitude and friendly demeanor.
• Strong customer service skills and ability to engage guests.
• Ability to work well in a team and follow brand standards.

Responsibilities

• Greet every guest with a genuine smile and eye contact.
• Take orders accurately, including kiosk assistance.
• Maintain a fast, friendly service pace with the team.
• Uphold brand standards for food safety, cleanliness, and dress code.
• Stand for extended periods and stay adaptable during busy shifts.

Skills

Reliability

Positive attitude

Customer service

Teamwork

Attention to detail

Independence

Flexible schedule

Lifting 50 lbs

Standing long hours

Job description

Steak ’n Shake is seeking a Team Member to join our fast-paced team in the United States. You’ll greet guests, take orders (including kiosk help), and help maintain a clean, welcoming dining area. This role emphasizes energetic service, reliability, and teamwork to deliver great hospitality.

We offer a high-energy environment with flexible scheduling and opportunities for growth, while paying up to $18 per hour and providing a range of benefits. Compensation is discussed during hiring.