Guest Experience Team Member — Fast, Friendly & Flexible

Harri; Evanston (IL); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Meal discounts

Flexible scheduling

Paid training

Associate Emergency Foundation

Job summary

Steak ’n Shake is seeking a Team Member to deliver genuine hospitality, take orders (including kiosk assistance), and maintain high-energy service. You’ll join a team that values every guest, and you’ll help keep service fast and friendly while upholding brand standards and a positive work environment.

Ideal candidates have strong customer service skills, a cheerful attitude, and the ability to multitask in a busy setting. Flexible scheduling and opportunities for growth are offered.

Qualifications

• Strong customer service skills.
• Ability to greet guests warmly and communicate clearly.
• Willingness to work in a fast-paced environment.

Responsibilities

• Greet every guest with a genuine smile.
• Take orders accurately, including kiosk assistance.
• Maintain friendly eye contact and energetic service throughout the shift.
• Represent and uphold Steak ’n Shake values and standards.
• Work well with the team to keep service fast and friendly.
• Stand and work on your feet for extended periods.
• Follow brand standards for food safety, cleanliness, and dress code.

Skills

Customer service

Communication

Teamwork

Multitasking

Positive attitude

Job description

Steak ’n Shake is seeking a Team Member to deliver genuine hospitality, take orders (including kiosk assistance), and maintain high-energy service. You’ll join a team that values every guest, and you’ll help keep service fast and friendly while upholding brand standards and a positive work environment.

Ideal candidates have strong customer service skills, a cheerful attitude, and the ability to multitask in a busy setting. Flexible scheduling and opportunities for growth are offered.