Guest Experience Team Member — Flexible Scheduling

Harri; Hendersonville (TN); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Job summary

Steak ’n Shake is seeking a Team Member to greet guests, take orders (including kiosk), and help keep service fast and friendly. You’ll be part of a high-energy team, delivering hospitality and upholding brand standards from the front line.

We offer flexible scheduling, meal discounts, paid training, and career growth opportunities. Compensation is discussed at interview; this role is ideal for reliable individuals who can lift up to 50 lbs and stand for extended periods.

Qualifications

• High energy and guest-focused demeanor.
• Punctual and reliable attendance.
• Willingness to learn and follow brand standards.

Responsibilities

• Greet every guest with a genuine smile.
• Create and maintain friendly eye contact.
• Speak with enthusiasm and warmth.
• Build real connections with guests to make them feel valued.
• Represent and uphold the vision and values of Steak ’n Shake.
• Take orders accurately and efficiently (including kiosk assistance).
• Work well with your team to keep service fast and friendly.
• Stay adaptable, dependable, and focused during busy shifts.
• Follow all brand standards for food safety, cleanliness, and dress code.
• Stand and work on your feet for several hours at a time.

Skills

Reliability

Positive attitude

Customer service

Teamwork

Multitasking

Flexibility

Lifting 50 lbs

Standing long hours

Job description

Steak ’n Shake is seeking a Team Member to greet guests, take orders (including kiosk), and help keep service fast and friendly. You’ll be part of a high-energy team, delivering hospitality and upholding brand standards from the front line.

We offer flexible scheduling, meal discounts, paid training, and career growth opportunities. Compensation is discussed at interview; this role is ideal for reliable individuals who can lift up to 50 lbs and stand for extended periods.