Guest Experience Team Member

Harri; Buford (GA); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Paid Training

Discount Program

Job summary

Steak ’n Shake is seeking a Team Member to greet guests, take orders, and deliver friendly, energetic service in a fast-paced environment. You will contribute to a welcoming experience as part of a dynamic team that values hospitality and efficiency.

This role emphasizes consistency, reliability, and the ability to adapt during busy shifts. You’ll support brand standards, participate in training, and help maintain a positive dining room atmosphere for guests.

Qualifications

• Previous customer service or food service experience preferred.
• Ability to lift up to 50 lbs regularly.
• Positive, cheerful attitude and good communication.
• Flexible schedule availability.

Responsibilities

• Greet guests with a genuine smile.
• Take accurate orders, including kiosk assistance.
• Maintain friendly eye contact and enthusiastic service.
• Work with the team to keep service fast and courteous.
• Adhere to food safety, cleanliness, and dress code standards.
• Stand for extended periods and stay energized during shifts.

Skills

Consistency

Positive attitude

Customer service

Teamwork

Detail-oriented

Multitasking

Flexible scheduling

Lift 50 lbs

Stand for long periods

Job description

Steak ’n Shake is seeking a Team Member to greet guests, take orders, and deliver friendly, energetic service in a fast-paced environment. You will contribute to a welcoming experience as part of a dynamic team that values hospitality and efficiency.

This role emphasizes consistency, reliability, and the ability to adapt during busy shifts. You’ll support brand standards, participate in training, and help maintain a positive dining room atmosphere for guests.