Guest Experience Team Leader

Roundel; Queen Creek (AZ); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid vacation

Paid holidays

Employee discount

Job summary

Target is seeking a Service & Engagement Team Leader to deliver an Easy, Inspiring and Friendly guest experience across front‑of‑store duties. You will lead Guest Advocates and Front of Store Attendants, ensuring exceptional service while driving loyalty and store performance.

A high school diploma or equivalent and 18+ years old are required; retail experience is a plus. The role involves managing daily workloads, coaching team members, and supporting promotions, with variable hours including

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Retail experience is a plus.

Responsibilities

• Deliver guest experience commitments and maintain a guest-first culture.
• Lead a team of hourly associates, including coaching and development.
• Plan daily/weekly workload to meet service and sales goals.
• Assist guests and maintain store operations during shifts.

Skills

Guest service

Communication

Team leadership

Flexibility

Education

High school diploma or equivalent

Job description

Target is seeking a Service & Engagement Team Leader to deliver an Easy, Inspiring and Friendly guest experience across front‑of‑store duties. You will lead Guest Advocates and Front of Store Attendants, ensuring exceptional service while driving loyalty and store performance.

A high school diploma or equivalent and 18+ years old are required; retail experience is a plus. The role involves managing daily workloads, coaching team members, and supporting promotions, with variable hours including