Airport Dining Shift Supervisor | Lead Team & Guest Experience

Paradies Lagardère; Dallas (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth

Training programs

Job summary

Paradies Lagardère at DFW Airport is seeking a Shift Supervisor to lead daily dining operations, coach team members, and ensure outstanding guest service in a fast-paced environment.

You will supervise on-shift staff, monitor performance, handle training, and uphold food safety and company policies. This role offers a competitive hourly rate and opportunities for growth within a global hospitality company.

Qualifications

• Experience in retail, restaurant, hospitality or customer service preferred.
• Prior supervisory or leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead by example in a fast-paced environment.
• Excellent organizational, problem-solving, and decision-making abilities.
• Customer-focused with a team-oriented mindset.

Responsibilities

• Supervise and support daily operations during assigned shifts.
• Lead, motivate, and develop team members to achieve performance goals.
• Ensure exceptional guest service and a positive customer experience.
• Monitor workflow, staffing levels, and operational efficiency.
• Assist with training, coaching, and onboarding new employees.
• Ensure compliance with company policies, safety standards, and food safety requirements.
• Address customer concerns and resolve issues professionally.
• Support inventory management, product quality, and loss prevention efforts.
• Assist with opening, closing, and cash-handling procedures as required.
• Communicate operational updates and shift performance to management.

Skills

Leadership

Communication

Customer service

Problem solving

Team management

Job description

Paradies Lagardère at DFW Airport is seeking a Shift Supervisor to lead daily dining operations, coach team members, and ensure outstanding guest service in a fast-paced environment.

You will supervise on-shift staff, monitor performance, handle training, and uphold food safety and company policies. This role offers a competitive hourly rate and opportunities for growth within a global hospitality company.