Guest Experience Supervisor | Ticketing & Membership

SSA Group; Wichita (KS); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) with 15% match

Paid leave

On-demand pay

Meal plan

Tuition discount

Holiday pay

Paid sick leave

Job summary

SSA Group in Wichita, KS is seeking a Part-Time Guest Services Supervisor to oversee admissions, ticketing and membership operations. You will lead Guest Service Associates, drive daily goals, ensure accurate cash handling, and deliver exceptional guest experiences.

The role requires strong leadership, excellent communication, and the ability to work nights, weekends, and holidays. Benefits include a 401(k) match, paid leave, on-demand pay, meal plan, and tuition discounts.

Qualifications

• Strong interpersonal and communication skills

Responsibilities

• Oversee admissions and membership windows on a day-to-day basis
• Supervise all aspects of ticketing operations and guest experiences overseen by SSA
• Drive ticket package and membership growth through staff daily goals
• Train Guest Service Associates on facility information, showtimes, packages, POS, ticketing and membership
• Ensure cash handling procedures are followed and reported

Skills

Interpersonal skills

Leadership

Problem solving

Adaptability

Tools

POS system

Job description

SSA Group in Wichita, KS is seeking a Part-Time Guest Services Supervisor to oversee admissions, ticketing and membership operations. You will lead Guest Service Associates, drive daily goals, ensure accurate cash handling, and deliver exceptional guest experiences.

The role requires strong leadership, excellent communication, and the ability to work nights, weekends, and holidays. Benefits include a 401(k) match, paid leave, on-demand pay, meal plan, and tuition discounts.