Guest Experience Specialist

ASM Global Group; Wichita (KS); On-site; USD 25,000 - 30,000; Full time

Job summary

Legends Global in Wichita, KS is seeking a Guest Experience Representative to welcome guests, answer questions, and support a safe, enjoyable event experience. You will work across front-line roles including ushering, ticket scanning, and attendant duties with a customer-first attitude.

The role requires a friendly demeanor, ability to handle high-volume environments, and flexibility to work nights, weekends, and holidays at Legends Global venues in Wichita and nearby areas.

Qualifications

• High School Diploma or GED.
• 1-2 years’ experience in customer service, hospitality, or entertainment venue preferred.
• Must be able to work independently with little or no supervision.

Responsibilities

• Welcome guests with a warm smile and positive attitude.
• Know venue layout, policies, and event timelines to answer inquiries.
• Assist with accessibility services and accommodations as requested.
• Support crowd control and guide traffic to keep walkways clear.
• Operate ticket scanning devices and report safety concerns.

Skills

Guest first mindset

Customer service

Interpersonal comms

Teamwork

Education

High School Diploma

Job description

Legends Global in Wichita, KS is seeking a Guest Experience Representative to welcome guests, answer questions, and support a safe, enjoyable event experience. You will work across front-line roles including ushering, ticket scanning, and attendant duties with a customer-first attitude.

The role requires a friendly demeanor, ability to handle high-volume environments, and flexibility to work nights, weekends, and holidays at Legends Global venues in Wichita and nearby areas.