Guest Experience Associate - On-Demand Pay & Perks

SSA Consulting Group; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Overtime pay

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) with 15% company match

Tuition Discount

Bereavement Leave (up to 8 hours)

Holiday pay on Christmas Day and Thank

Paid sick leave as per laws

Job summary

SSA Group seeks a Guest Experience Associate to welcome guests at cultural attractions and deliver 452 Hospitality across admissions, memberships, and guest services. You will support daily operations, help drive ticket packages, and maintain a clean, safe environment while upholding company policies.

Ideal candidates are goal-oriented, guest-service focused, and comfortable in a sales-driven role, with a passion for inclusive guest experiences and teamwork across the operation.

Qualifications

• Goal-oriented and flexible to meet the needs of the operation.
• Driven by cultural attractions and the environment they support.
• People-person that is guest service-oriented.
• Comfortable in a sales role, meeting goals and supporting a driven & informed experience.
• An individual who brings excitement and opportunity to engage with the team and guests.
• Cashier and cash handling experience is a plus.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Day-to-day functions of admissions and membership windows.
• Drive ticket packages and membership growth through daily goals.
• Maintain compliance with cash-handling procedures.
• Perform their duties to the best of their abilities and promote an overall best guest experience.
• Perform other tasks deemed necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Job description

SSA Group seeks a Guest Experience Associate to welcome guests at cultural attractions and deliver 452 Hospitality across admissions, memberships, and guest services. You will support daily operations, help drive ticket packages, and maintain a clean, safe environment while upholding company policies.

Ideal candidates are goal-oriented, guest-service focused, and comfortable in a sales-driven role, with a passion for inclusive guest experiences and teamwork across the operation.