Retail Associate: Elevate Guest Experience & Sales

Colonial Group; Wichita (KS); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Overtime pay

Employee discounts

401(k) with 15% match

Bereavement leave

Holiday pay

Paid sick leave

Job summary

SSA Group is hiring a Retail Associate at Sedgwick County Zoo in Wichita, KS. You will support guest experiences, merchandise products, handle cash, and maintain a clean, welcoming counter area.

Responsibilities include assisting guests, coordinating with warehouse for stock, and relaying customer feedback to leadership. The role requires flexibility to work evenings, weekends, and holidays in a dynamic attraction setting.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced team and independently.
• Ability to follow written and verbal instructions.
• Basic computer skills including POS systems and Excel.
• Must be able to stand for long periods and lift 10–35 lbs.
• Flexible hours including nights, weekends, and holidays.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership when stock is low; coordinate with warehouse to pull and fill items.
• Relay customer feedback to supervisor.
• Maintain a clean, safe, and organized workspace.
• Merchandise products and drive sales.
• Maintain balanced cash drawer and perform SSA Extra Guest Service.

Skills

Interpersonal skills

Communication

Teamwork

POS systems

Excel

Adaptability

Physical stamina

Flexible hours

Education

All education backgrounds eligible

Job description

SSA Group is hiring a Retail Associate at Sedgwick County Zoo in Wichita, KS. You will support guest experiences, merchandise products, handle cash, and maintain a clean, welcoming counter area.

Responsibilities include assisting guests, coordinating with warehouse for stock, and relaying customer feedback to leadership. The role requires flexibility to work evenings, weekends, and holidays in a dynamic attraction setting.