Guest Experience Supervisor - Growth & Benefits

Global Montello Group Corp; Fairfield (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision insurance

401k match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead front-line staff and ensure smooth store operations. You will coach team members, supervise daily tasks, and uphold safety and customer service standards while managing cash and POS transactions.

Responsibilities include greeting guests, addressing inquiries, maintaining cleanliness, and supporting vendor checks. Flexibility for scheduling, including nights and weekends, is required.

Qualifications

• Must be available to work flexible hours including day, nights, weekends or holidays.
• Must be efficient and organized.
• Must have reliable transportation.
• Must be able to lift up to 25 lbs during a shift.
• Must have access to all store areas.

Responsibilities

• Supervise employees ensuring tasks are performed per management directives.
• Coach employees with constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Operate POS and maintain cash levels.
• Ensure store housekeeping and adherence to safety, security, quality and operational policies.
• Support 24/7 guest service programs and processes.
• Address guest inquiries and vendor checks as needed.

Skills

Staff supervision

Customer service

Cash handling

Safety compliance

Education

High school diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead front-line staff and ensure smooth store operations. You will coach team members, supervise daily tasks, and uphold safety and customer service standards while managing cash and POS transactions.

Responsibilities include greeting guests, addressing inquiries, maintaining cleanliness, and supporting vendor checks. Flexibility for scheduling, including nights and weekends, is required.