Guest Experience Supervisor - Front Desk

PCH Hotels And Resorts, Inc.; Mobile, Northern (AL, KY); Hybrid; USD 30,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO & holidays

401k with matching

Tuition reimbursement

Hotel discounts

Food & Beverage discounts

Job summary

Renaissance Riverview Plaza Hotel in Mobile, AL seeks a dynamic guest services professional to help supervise daily department activities and ensure prompt, courteous service for guests. You will contribute to delivering the high standards the Marriott family is known for.

Work with management to uphold service expectations, maintain a positive guest image, and ensure consistency across all guest contact points, while supporting a caring team environment and guest satisfaction.

Responsibilities

• Assist management staff with supervising daily department activities.
• Prompt and courteous delivery of services and maintain a positive image in guest areas.

Job description

Renaissance Riverview Plaza Hotel in Mobile, AL seeks a dynamic guest services professional to help supervise daily department activities and ensure prompt, courteous service for guests. You will contribute to delivering the high standards the Marriott family is known for.

Work with management to uphold service expectations, maintain a positive guest image, and ensure consistency across all guest contact points, while supporting a caring team environment and guest satisfaction.