Guest Room Quality Inspector & Trainer

Riverview Plaza Hotel; Mobile (AL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with matching

Tuition reimbursement

Hotel and F&B discounts

Job summary

Renaissance Riverview Plaza Hotel in Mobile, AL seeks a Room Inspector to supervise housekeeping, ensure rooms and public spaces meet cleanliness standards, and train staff. The role includes inspecting rooms, reporting maintenance needs, and coordinating with management to maintain guest satisfaction and operational efficiency.

As part of a Marriott family property, you will contribute to delivering a premium guest experience while adhering to brand standards and safety protocols.

Qualifications

• Supervisory and training abilities
• Attention to detail
• Customer service orientation

Responsibilities

• Oversee housekeeping staff to ensure guest rooms and public areas are clean and orderly.
• Inspect rooms for cleanliness and report maintenance or operational issues to the manager.
• Train and develop Housekeeping staff within the division.
• Conduct two formal room inspections per Housekeeper per day.
• Provide status updates for inspected rooms and ensure readiness by end of shift.
• Ensure all assigned rooms are inspected and ready for guests by shift end.
• Report uncompleted rooms at shift end to the Housekeeping Manager or Linen Room Attendant.
• Collaborate with Housekeeping Manager to track and report room cleanliness and inspection results.
• Secure and return lost and found items with proper documentation.
• Assist the Houseperson in maintaining floor linen rooms.
• Respond to guest inquiries and complaints related to housekeeping services.
• Report personnel, room, and hallway issues to the Manager for action.
• Report maintenance problems and follow up to ensure timely resolution.

Job description

Renaissance Riverview Plaza Hotel in Mobile, AL seeks a Room Inspector to supervise housekeeping, ensure rooms and public spaces meet cleanliness standards, and train staff. The role includes inspecting rooms, reporting maintenance needs, and coordinating with management to maintain guest satisfaction and operational efficiency.

As part of a Marriott family property, you will contribute to delivering a premium guest experience while adhering to brand standards and safety protocols.