Guest Experience Supervisor - Fine Dining & Reservations

Sexy Fish Miami; Miami (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

Sexy Fish Miami in Brickell invites a friendly Restaurant Host/Hostess to greet guests, escort to tables, and uphold our high service standards. You’ll help prepare the dining room for service and ensure the reservation system runs smoothly.

The role requires strong communication, reliability for evenings and weekends, and a professional, guest-focused presence. Join a vibrant team delivering memorable hospitality in a premier dining venue.

Qualifications

• Excellent communication and problem-solving abilities.
• Demonstrated customer service experience in hospitality.
• Ability to manage reservations and seating efficiently.
• Professional presentation and guest-focused demeanor.

Responsibilities

• Greet and escort guests, seat at tables, and maintain service standards.
• Support in preparing the restaurant for service and keep dining area clean.
• Manage reservations and log guest details to optimize occupancy.
• Communicate guest needs and VIPs to the management team.
• Answer calls and emails; handle messages promptly.
• Maintain knowledge of menu, hours, and specials.
• Ensure confidentiality of company information.

Skills

Communication skills

Customer service

Hospitality

Time management

Job description

Sexy Fish Miami in Brickell invites a friendly Restaurant Host/Hostess to greet guests, escort to tables, and uphold our high service standards. You’ll help prepare the dining room for service and ensure the reservation system runs smoothly.

The role requires strong communication, reliability for evenings and weekends, and a professional, guest-focused presence. Join a vibrant team delivering memorable hospitality in a premier dining venue.