Guest Experience Supervisor — Bar & Restaurant

DoubleTree San Diego Bayside; San Diego (CA); On-site; USD 22,000 - 24,000; Full time

Job summary

Bartell Hotels in San Diego seeks a Restaurant / Bar Supervisor to oversee front-of-house operations, ensure service standards, and assist guests with inquiries by phone and in person. The role emphasizes leadership, guest experience, and team coordination across bartenders, servers, and bussers.

The position requires previous restaurant experience and flexible availability, including weekends and holidays.

Qualifications

• Previous restaurant experience is a must.
• Hospitality supervisory experience preferred.
• Strong leadership, communication, and organizational skills.
• Commitment to delivering excellent guest service.
• Flexible availability, including weekends and holidays.

Responsibilities

• Ensure high-quality service and guest satisfaction throughout each shift.
• Supervise servers, bussers, and bartenders to ensure compliance with procedures and standards.
• Conduct table touches and address guest concerns promptly and professionally.
• Ensure staff take required breaks and provide coverage as needed.
• Maintain knowledge of food and beverage menus.
• Coordinate parties, reservations, and special guest requests.
• Assign tasks and coordinate staff activities for efficient service.
• Inspect dining and lounge areas for cleanliness and organization.
• Assist with interviewing and training new hires.
• May assist with creating weekly staff schedules.
• Be knowledgeable about hotel facilities and local attractions to assist guests.
• Be available to work nights, weekends, and holidays.

Skills

Leadership

Communication

Organizational skills

Guest service

Flexibility

Job description

Bartell Hotels in San Diego seeks a Restaurant / Bar Supervisor to oversee front-of-house operations, ensure service standards, and assist guests with inquiries by phone and in person. The role emphasizes leadership, guest experience, and team coordination across bartenders, servers, and bussers.

The position requires previous restaurant experience and flexible availability, including weekends and holidays.