Guest Experience Supervisor - Flexible Hours & Growth

Global Montello Group Corp; Livingston (NJ); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health & Wellness Insurance

401k and a match component

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead staff, manage store operations, and ensure a positive guest experience. This role emphasizes coaching, cash handling, and adherence to safety and quality standards.

The position requires flexibility for day, night, weekends, and holidays, with a pay range of $17.50–$20.50 per hour. Local travel is not required, and benefits include health, 401k, and tuition reimbursement.

Qualifications

• Supervise employees and ensure tasks are performed per management directives.
• Coach staff with constructive feedback to improve performance.
• Greet guests and create an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies.

Responsibilities

• Operate the point of sale in accordance with corporate standards and maintain cash levels.
• Ensure store housekeeping is completed (cleaning, dusting, sweeping, mopping, trash).
• Support 24/7 guest service programs and processes.
• Handle cash processes including deposits, lottery, gift cards, and checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address guest inquiries and handle complaints.
• Check in external and internal vendors per guidelines.

Skills

Staff supervision

Coaching

Guest service

Cash handling

Problem solving

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead staff, manage store operations, and ensure a positive guest experience. This role emphasizes coaching, cash handling, and adherence to safety and quality standards.

The position requires flexibility for day, night, weekends, and holidays, with a pay range of $17.50–$20.50 per hour. Local travel is not required, and benefits include health, 401k, and tuition reimbursement.