Guest Experience Store Leader - Grow Teams, Impact Guests

Altar'd State; Miramar Beach (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Altar'd State in Miramar Beach, FL is seeking a Guest Engagement Assistant Store Leader who will hire, train, and develop a diverse team to create authentic guest connections and drive sales through exceptional floor leadership and coaching.

The role also emphasizes maintaining a beautiful store environment, delivering world-class service, and leading initiatives like Mission Monday to positively impact the community.

Qualifications

• Strong communication skills with an outgoing personality and willingness to engage with guests.
• Proven record as a successful hospitality leader with knowledge in leadership including financial results, guest satisfaction and employee relations aspects of the role.
• The ability to maintain a beautiful environment using a keen eye for detail, ensuring a pleasing experience and inviting atmosphere.
• A genuine desire to make a positive impact on the community and contribute to meaningful causes.
• Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue driven ideas and opportunities.
• A well-groomed and styled appearance is essential, reflecting both personal pride and a commitment to delivering a world-class guest experience at Stand Out For Good Inc.
• Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends.
• 1 year Retail or Hospitality Management
• Bachelor’s Degree preferred
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
• Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve individual, store, and company goals
• Foster team commitment through support, relationship building, and recognizing individual contributions
• Manages the Mission Monday campaign to positively impact your community to enhance people’s lives
• Holds self and the team accountable for achievement of P&L results and statistical standards
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

Skills

Communication skills

Hospitality leadership

Team leadership

Financial acumen

Guest experience

Professional appearance

Flexibility

1 year Retail or HospitalityManagement

Education

Bachelor’s Degree preferred

Job description

Altar'd State in Miramar Beach, FL is seeking a Guest Engagement Assistant Store Leader who will hire, train, and develop a diverse team to create authentic guest connections and drive sales through exceptional floor leadership and coaching.

The role also emphasizes maintaining a beautiful store environment, delivering world-class service, and leading initiatives like Mission Monday to positively impact the community.