Guest Experience Store Leader

Altar; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Altar’d State in Franklin, TN, seeks a Guest Engagement Assistant Store Leader to deliver an exceptional guest experience at Cool Springs Galleria. You will hire, train, and coach a diverse team, drive sales, and uphold our Stand Out For Good ethos in every interaction.

The role requires at least 1 year of retail or hospitality management, a Bachelor's degree preferred, and the ability to work a 40-hour week including holidays, nights, and weekends.

Qualifications

• Strong communication skills with an outgoing personality and willingness to engage with guests.
• Proven record as a successful hospitality leader with a high degree of knowledge in leadership and guest satisfaction.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve store goals and company targets.
• Holds self and team accountable for P&L results and standards.
• Manages the Mission Monday campaign to positively impact the community.

Skills

Guest engagement

Leadership

Education

Bachelor's Degree preferred

Job description

Altar’d State in Franklin, TN, seeks a Guest Engagement Assistant Store Leader to deliver an exceptional guest experience at Cool Springs Galleria. You will hire, train, and coach a diverse team, drive sales, and uphold our Stand Out For Good ethos in every interaction.

The role requires at least 1 year of retail or hospitality management, a Bachelor's degree preferred, and the ability to work a 40-hour week including holidays, nights, and weekends.