Guest Experience Store Leader

Altar'd State; Franklin (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Stand Out For Good, Inc. is seeking a Guest Engagement Assistant Store Leader in Franklin, TN to drive an inspiring guest experience and lead a diverse team.

You will hire, train, and coach associates, model exceptional service, and push for sales growth while upholding the brand’s mission of giving back to local communities. The role emphasizes guest-focused leadership, staff development, and accountability for store performance.

Qualifications

• Strong communication skills with an outgoing personality and guest engagement
• Proven hospitality leadership with focus on financial results and guest satisfaction
• Attention to detail to maintain a welcoming, beautiful store environment
• Commitment to community impact and meaningful causes
• Creative, entrepreneurial thinking with revenue-driven ideas
• Polished appearance reflecting pride and guest experience

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve individual, store, and company goals
• Foster team commitment through support, relationship building, and recognizing individual contributions
• Manages the Mission Monday campaign to positively impact your community to enhance people’s lives
• Holds self and the team accountable for achievement of P&L results and statistical standards
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

Skills

Communication skills

Hospitality leadership

Team leadership

Guest-focused service

Recruitment & training

Customer engagement

Financial awareness

Attention to detail

Community impact

Entrepreneurial thinking

Education

Bachelor’s degree (preferred)

Job description

Stand Out For Good, Inc. is seeking a Guest Engagement Assistant Store Leader in Franklin, TN to drive an inspiring guest experience and lead a diverse team.

You will hire, train, and coach associates, model exceptional service, and push for sales growth while upholding the brand’s mission of giving back to local communities. The role emphasizes guest-focused leadership, staff development, and accountability for store performance.