Guest Experience Store Leader

Altar'd State; Friendswood, Northern (TX, KY); Hybrid; USD 55,000 - 73,000; Full time

Job summary

Altar’d State in Friendswood, TX is seeking a Guest Engagement Assistant Store Leader to hire, train, and develop a diverse team that creates authentic guest relationships and drives sales through exceptional in-store leadership.

The role emphasizes coaching, maintaining a welcoming store atmosphere, and supporting Mission Monday initiatives while meeting guest-experience goals and company metrics.

Qualifications

• Strong communication and outgoing personality to engage with guests.
• Proven hospitality leadership with knowledge of financial results and guest satisfaction.
• Ability to maintain a beautiful, inviting store environment.
• Desire to contribute to community and meaningful causes.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve individual, store, and company goals
• Foster team commitment through support, relationship building, and recognizing individual contributions
• Manages the Mission Monday campaign to positively impact the community
• Holds self and the team accountable for achievement of P&L results and standards
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

Skills

Communication

Hospitality leadership

Guest engagement

Leadership

Customer focus

Education

Bachelor's degree preferred

Job description

Altar’d State in Friendswood, TX is seeking a Guest Engagement Assistant Store Leader to hire, train, and develop a diverse team that creates authentic guest relationships and drives sales through exceptional in-store leadership.

The role emphasizes coaching, maintaining a welcoming store atmosphere, and supporting Mission Monday initiatives while meeting guest-experience goals and company metrics.