Guest Experience Specialist — Wellness Center

FX Well; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

FX Well is seeking a Guest Relations Teammate at Texas Health Fitness Center in Dallas, TX. This role is crucial in providing an exceptional experience for guests, ensuring the presentation of FX is at its finest. The Teammate collaborates with the Guest Relations Manager and must demonstrate passion, creativity, and adherence to company policies.

Candidates should have strong interpersonal skills, the ability to communicate effectively, and adapt to varying schedules. Previous experience in customer service is preferred but not mandatory.

Qualifications

• Ability to work varying hours and days to meet business needs including weekends.
• Strong interpersonal skills and ability to effectively communicate.
• Experience in customer service or retail preferred, but not required.

Responsibilities

• Create an exceptional experience for every guest.
• Work closely with the Guest Relations Manager to support day-to-day activities.
• Ensure communication and teamwork to exceed guest expectations.

Skills

Strong interpersonal skills

Ability to effectively communicate with guests and teammates

Ability to handle multiple tasks simultaneously

Ability to problem solve

Ability to work in a fast-paced environment

Flexibility to work varying hours

Tools

CRM Software

Job description

FX Well is seeking a Guest Relations Teammate at Texas Health Fitness Center in Dallas, TX. This role is crucial in providing an exceptional experience for guests, ensuring the presentation of FX is at its finest. The Teammate collaborates with the Guest Relations Manager and must demonstrate passion, creativity, and adherence to company policies.

Candidates should have strong interpersonal skills, the ability to communicate effectively, and adapt to varying schedules. Previous experience in customer service is preferred but not mandatory.