Guest Relations Senior Team Lead — Wellness Center

FX Well; Fort Worth (TX); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Commission on wages

Wellness-focused work environment

Job summary

FX Well in Fort Worth, Texas is seeking a Guest Relations Team Lead or Senior Lead to oversee customer service and front desk operations at their wellness facility. The role requires at least 2 years of customer service experience and a leadership background.

Responsibilities include supervising GR teammates, ensuring excellent guest experiences, and maintaining service standards. The position offers a wage of $16–17 plus commission, in a friendly, wellness-focused environment.

Qualifications

• Minimum 2 years of experience in customer service or retail.
• 6 months in a lead or supervisory role for a team of 1-3.
• Proficiency in MS Office, retail POS, CRM, and other software.

Responsibilities

• Oversee front desk activities and service.
• Educate teammates, members, and guests about offerings.
• Collaborate with management to sustain smooth operations.

Skills

Customer service experience

Leadership skills

Proficiency in MS Office

Strong communication skills

Tools

Retail POS

CRM Software

Job description

FX Well in Fort Worth, Texas is seeking a Guest Relations Team Lead or Senior Lead to oversee customer service and front desk operations at their wellness facility. The role requires at least 2 years of customer service experience and a leadership background.

Responsibilities include supervising GR teammates, ensuring excellent guest experiences, and maintaining service standards. The position offers a wage of $16–17 plus commission, in a friendly, wellness-focused environment.