Guest Experience Specialist – VIP Front Desk

Schulte Hospitality Group; Ann Arbor (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily pay option

Free telemedicine access

Health and life insurance options

401(k) plan with company match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discount marketplace access

Job summary

A leading hospitality management company in Ann Arbor is seeking a Guest Service Representative to greet and assist guests upon arrival. Responsibilities include managing front desk operations, answering inquiries, and maintaining an organized front desk area. The ideal candidate should have at least one year of front desk experience, excellent communication skills, and a high school education. This position offers exciting perks and a flexible work environment.

Qualifications

• Minimum of one year in front desk operations required.
• Knowledge of hotel front desk operations preferable.

Responsibilities

• Greet guests upon arrival with personal recognition.
• Handle telephone inquiries and assist guests accordingly.
• Maintain cleanliness and organization of front desk area.

Skills

Basic computer skills

Effective verbal and written communication

Ability to exceed guest expectations

Time management skills

Education

High school education

Job description

A leading hospitality management company in Ann Arbor is seeking a Guest Service Representative to greet and assist guests upon arrival. Responsibilities include managing front desk operations, answering inquiries, and maintaining an organized front desk area. The ideal candidate should have at least one year of front desk experience, excellent communication skills, and a high school education. This position offers exciting perks and a flexible work environment.