Guest Experience Specialist – Spa Reception & Scheduling

LMAF Wax Group; Gonzales (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Discounted waxing services and retail products

Competitive hourly wage plus performance bonuses

Employer-paid basic life and AD&D insurance

Employer-subsidized health insurance

Paid Time-Off (increases with tenure)

Job summary

European Wax Center in Gonzales, Louisiana, is looking for a Guest Service Associate (GSA) to provide exceptional service to guests. In this role, you will welcome guests, assist with their check-in and check-out processes, manage bookings, and handle inquiries. Applicants should have a high school diploma and possess strong interpersonal skills. The position offers benefits like discounted services, competitive wages, and employer-paid insurance. Join us and shine in a motivating environment!

Qualifications

• Experience in a customer service role preferred.
• Proficiency in handling transactions accurately and efficiently.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Greeting guests with a warm and friendly demeanor.
• Assisting guests with check-in and check-out processes.
• Managing booking appointments and handling customer inquiries.

Skills

Strong interpersonal and communication skills

Ability to multi-task in a fast-paced environment

Detail-oriented with a focus on guest satisfaction

Approachable, friendly, and enthusiastic attitude

Education

High school diploma or equivalent

Tools

Computer systems and scheduling software

Job description

European Wax Center in Gonzales, Louisiana, is looking for a Guest Service Associate (GSA) to provide exceptional service to guests. In this role, you will welcome guests, assist with their check-in and check-out processes, manage bookings, and handle inquiries. Applicants should have a high school diploma and possess strong interpersonal skills. The position offers benefits like discounted services, competitive wages, and employer-paid insurance. Join us and shine in a motivating environment!