Sales Associate

LMAF Wax Group; Pensacola (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted waxing services and retail

Competitive hourly wage + bonuses

Health insurance and life/AD&D

Paid Time-Off

Job summary

European Wax Center is seeking a Guest Service Associate in Pensacola, FL to greet guests, manage check-in/check-out, and answer questions. You will educate guests on services, products, and promotions while maintaining a welcoming reception area.

This hourly role offers a competitive wage and bonuses, with health coverage options and paid time off, in a fast-paced beauty brand environment.

Qualifications

• High school diploma or equivalent required; customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with guest satisfaction focus.
• Proficient with computer systems and scheduling software.
• Flexible to work evenings and weekends.

Responsibilities

• Greet guests and manage check-in/check-out with a friendly demeanor.
• Assist guests with appointments and answer inquiries in person or by phone.
• Educate guests on services, products, and promotions.
• Maintain a clean reception area and manage transactions.
• Support team and contribute to a positive work environment.

Skills

Interpersonal skills

Communication skills

Customer service

Multi-tasking

Attention to detail

Education

High school diploma

Tools

Scheduling software

Computer systems

Job description

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.

Responsibilities include:

• Greeting guests with a warm and friendly demeanor upon arrival
• Assisting guests with check-in and check-out processes
• Managing booking appointments and handling customer inquiries over the phone and in-person
• Educating guests on services, products, and promotions
• Maintaining a clean and organized reception area
• Handling transactions accurately and efficiently
• Contributing to a positive team environment by supporting fellow associates

Why You'll Love This Role:

You'll have the opportunity to work in a dynamic and motivating environment while being the friendly face of our brand. If you have a passion for beauty and customer service, this is the place for you to shine!

Requirements

• High school diploma or equivalent required; experience in a customer service role preferred
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Approachable, friendly, and enthusiastic attitude
• Able to work flexible hours, including evenings and weekends

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses. Most GSAs average $15 - $20 per hour based upon experience and personal performance
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

About Us:

European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok.

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.