Sales Associate

LMAF Wax Group; Daphne (AL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Discounted waxing services and retail products

Competitive hourly wage plus performance bonuses

Employer-paid basic life and AD&D insurance

Employer-subsidized health insurance

Paid Time-Off (increases with tenure)

Employee referral and guest referral programs

Job summary

LMAF Wax Group in Daphne, Alabama is looking for a Guest Service Associate (GSA) to provide exceptional service to guests and ensure their satisfaction. Responsibilities include greeting guests, managing appointments, and educating about services. Ideal candidates should have strong interpersonal skills, a high school diploma, and the ability to multi-task. The role offers discounted services, a competitive wage, performance bonuses, and flexible hours. A background in customer service is preferred.

Qualifications

• High school diploma or equivalent required; experience in a customer service role preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with a focus on guest satisfaction.
• Proficiency in computer systems and scheduling software.
• Approachable, friendly, and enthusiastic attitude.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Greeting guests with a warm and friendly demeanor upon arrival.
• Assisting guests with check-in and check-out processes.
• Managing booking appointments and handling customer inquiries over the phone and in-person.
• Educating guests on services, products, and promotions.
• Maintaining a clean and organized reception area.
• Handling transactions accurately and efficiently.
• Contributing to a positive team environment by supporting fellow associates.

Skills

Interpersonal skills

Communication skills

Multi-tasking abilities

Detail-oriented

Positive attitude

Education

High school diploma or equivalent

Tools

Computer systems

Scheduling software

Job description

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.

Responsibilities

• Greeting guests with a warm and friendly demeanor upon arrival
• Assisting guests with check-in and check-out processes
• Managing booking appointments and handling customer inquiries over the phone and in-person
• Educating guests on services, products, and promotions
• Maintaining a clean and organized reception area
• Handling transactions accurately and efficiently
• Contributing to a positive team environment by supporting fellow associates

Why You'll Love This Role

You’ll have the opportunity to work in a dynamic and motivating environment while being the friendly face of our brand. If you have a passion for beauty and customer service, this is the place for you to shine!

Requirements

• High school diploma or equivalent required; experience in a customer service role preferred
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Approachable, friendly, and enthusiastic attitude
• Able to work flexible hours, including evenings and weekends

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

About Us: European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok.

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.