Guest Experience Specialist - Retail

Dollar Tree Stores INC; Newport News (VA); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Newport News, VA is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions, and help maintain stock and store cleanliness. The role emphasizes teamwork and strong communication in a fast-paced retail environment.

The position is part-time with responsibilities including unloading shipments and maintaining store appearance, while ensuring safety and courteous customer interactions at all times.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and operate documents.
• Must be able to lift 30–50 lbs and stand for long periods.
• Strong customer service and communication skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash safety and protect company assets.
• Keep store well-stocked and restock merchandise.
• Receive merchandise and help with unloading; stock replenishment.
• Maintain clean, safe, and presentable store environment.

Skills

Customer service

Cash handling

Retail experience

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Newport News, VA is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions, and help maintain stock and store cleanliness. The role emphasizes teamwork and strong communication in a fast-paced retail environment.

The position is part-time with responsibilities including unloading shipments and maintaining store appearance, while ensuring safety and courteous customer interactions at all times.