Guest Experience Specialist — Restaurant Server

TPG Hotels & Resorts; Oklahoma City (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Hotel Discounts

Job summary

TPG Hotels & Resorts is seeking a friendly Restaurant Server to provide exceptional dining experiences at our Oklahoma City property. You will greet guests, take orders, and ensure accurate service from kitchen to table.

Responsibilities include upselling, maintaining clean tables, handling payments, and collaborating with the team to deliver smooth service. Prior hospitality knowledge and a guest-focused attitude are essential.

Qualifications

• High school education or related experience.
• Alcohol awareness certification and familiarity with hospitality industry practices preferred.
• Ability to understand and provide friendly guest service.
• Ability to understand and comply with proper ordering and food handling techniques and state and local serving guidelines.

Responsibilities

• Greet and seat guests, escort to tables, provide menus and assist with seating arrangements.
• Take orders, input accurately into the ordering system and note special instructions.
• Serve food and beverages promptly with accurate presentation and order accuracy.
• Maintain knowledge of the menu, ingredients, and specials; make recommendations to guests.
• Upsell appetizers, sides, desserts, and beverages to enhance the dining experience.
• Keep tables clean and reset for new guests; manage table maintenance.
• Engage with guests and address concerns to ensure satisfaction.
• Process payments; handle cash and card transactions, issue receipts.
• Collaborate with kitchen staff and other servers to ensure smooth service flow.
• Maintain sanitation and hygiene standards in dining areas.
• Assist with special events, parties, and catering as needed.

Skills

Guest service

Cash handling

Education

High school diploma or equivalent

Job description

TPG Hotels & Resorts is seeking a friendly Restaurant Server to provide exceptional dining experiences at our Oklahoma City property. You will greet guests, take orders, and ensure accurate service from kitchen to table.

Responsibilities include upselling, maintaining clean tables, handling payments, and collaborating with the team to deliver smooth service. Prior hospitality knowledge and a guest-focused attitude are essential.