Guest Experience Specialist - Quick-Service Food

El Pollo Loco, Inc.; Palmdale (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling (Full-Time or Part

Employee discounts on food

Medical, Dental, Vision Insurance

Paid sick time

401(k) with company match

Job summary

El Pollo Loco in Palmdale, CA is seeking a Service Team Member to greet guests, assemble orders and help prep fire-grilled favorites. You’ll be the friendly face that starts memorable dining experiences.

This role emphasizes teamwork, accuracy, and efficiency, with benefits such as flexible schedules and employee discounts. Candidates may obtain a Food Handler Certification and grow with the company.

Qualifications

• Previous experience in customer service or food service is preferred but not required.
• Must obtain Food Handler Certification promptly upon hire.

Responsibilities

• Work collaboratively with restaurant team members and management to achieve operational goals.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to increase sales.
• Assist in preparing food items in compliance with recipes and procedures.
• Perform other duties as assigned by management to support restaurant operations.

Skills

Customer service

Cash handling

Job description

El Pollo Loco in Palmdale, CA is seeking a Service Team Member to greet guests, assemble orders and help prep fire-grilled favorites. You’ll be the friendly face that starts memorable dining experiences.

This role emphasizes teamwork, accuracy, and efficiency, with benefits such as flexible schedules and employee discounts. Candidates may obtain a Food Handler Certification and grow with the company.