Guest Service & Food Prep Team Member

El Pollo Loco, Inc.; California (MO); On-site; USD 20,664,000 - 28,929,600; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401K with match

Job summary

El Pollo Loco, Inc. in Arleta, CA is seeking a Service Team Member to greet guests, assemble orders and help prep fire-grilled favorites while delivering fast, friendly service.

The role emphasizes teamwork, customer satisfaction, and accurate order processing; certifications include Food Handler; benefits include medical/dental/vision, 401(k) matching, and employee discounts; flexible full-time or part-time hours with no overnights.

Qualifications

• Previous experience in customer service or food service is preferred but not required.
• Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.

Responsibilities

• Greet and assist customers with orders in a friendly and helpful manner.
• Prepare and assemble customer orders, ensuring accuracy and timeliness.
• Work with restaurant team to meet operational goals and uphold standards.
• Use suggestive selling to increase sales and deliver great guest experiences.
• Maintain cleanliness and assist in food preparation as needed.

Skills

Customer service

Food service

Education

Food Handler Certification

Job description

El Pollo Loco, Inc. in Arleta, CA is seeking a Service Team Member to greet guests, assemble orders and help prep fire-grilled favorites while delivering fast, friendly service.

The role emphasizes teamwork, customer satisfaction, and accurate order processing; certifications include Food Handler; benefits include medical/dental/vision, 401(k) matching, and employee discounts; flexible full-time or part-time hours with no overnights.