Guest Experience Specialist

El Pollo Loco, Inc.; La Verne (CA); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Medical Insurance

Dental Insurance

Vision Insurance

Paid sick time

401(K) with match

Employee discounts

Job summary

El Pollo Loco, Inc. is seeking a Service Team Member to greet guests, assemble orders and help prep fire-grilled items. You will ensure friendly service, accurate orders and a clean, efficient dining environment in a fast-paced setting.

Responsibilities include processing orders, assisting with prep, and using suggestive selling to boost sales while maintaining quality and safety standards. This role offers growth potential and competitive hourly pay in a team-focused culture.

Qualifications

• Previous experience in customer service or food service preferred.
• Must obtain Food Handler Certification promptly upon hire.
• High attention to accuracy and customer satisfaction.

Responsibilities

• Greet and assist customers with orders.
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Skills

Customer service

Cash handling

Communication

Teamwork

Job description

El Pollo Loco, Inc. is seeking a Service Team Member to greet guests, assemble orders and help prep fire-grilled items. You will ensure friendly service, accurate orders and a clean, efficient dining environment in a fast-paced setting.

Responsibilities include processing orders, assisting with prep, and using suggestive selling to boost sales while maintaining quality and safety standards. This role offers growth potential and competitive hourly pay in a team-focused culture.