Guest Service & Food Prep — Flexible Hours & Growth

El Pollo Loco, Inc.; La Cañada Flintridge (CA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Employee discounts

Health benefits

Paid sick time

401(k) with match

Growth opportunities

Job summary

El Pollo Loco, Inc. is hiring a Service Team Member to greet guests, assemble craveable orders, and help prep fire-grilled favorites. You’ll be the spark behind unforgettable experiences.

This role emphasizes welcoming customers, accurate order processing, suggestive selling, and teamwork with restaurant staff. Previous customer service is a plus; Food Handler Certification is required promptly upon hire. We offer competitive pay, flexible full- or part-time schedules, employee discounts, health

Qualifications

• Food handler certification obtained promptly upon hire.
• Previous experience in customer service or food service is preferred.

Responsibilities

• Greet and assist customers with orders in a friendly and helpful manner.
• Prepare food items in compliance with recipes and procedures.
• Process and assemble orders accurately and efficiently.
• Use suggestive selling to increase sales and enhance the customer experience.
• Collaborate with restaurant team to achieve operational goals.

Skills

Customer service

Cash handling

Teamwork

Communication

Food safety awareness

Job description

El Pollo Loco, Inc. is hiring a Service Team Member to greet guests, assemble craveable orders, and help prep fire-grilled favorites. You’ll be the spark behind unforgettable experiences.

This role emphasizes welcoming customers, accurate order processing, suggestive selling, and teamwork with restaurant staff. Previous customer service is a plus; Food Handler Certification is required promptly upon hire. We offer competitive pay, flexible full- or part-time schedules, employee discounts, health