Guest Experience Specialist — Product Educator

lululemon; Leawood (KS); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health & dental benefits

Paid time off

401(k) match

Employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Leawood, KS seeks an Educator to deliver world-class guest service, share top-quality product education, and embody our community culture.

You will move on the floor, assist with omnichannel programs, handle transactions, and help maintain a premium store environment. This role requires flexibility to work evenings, weekends and holidays, with a focus on inclusive service and teamwork.

Qualifications

• Excellent guest service and communication skills.
• Ability to learn product education and articulate benefits.
• Comfortable in a fast-paced retail environment.

Responsibilities

• Interact with guests to ensure a great guest experience and respect guests' time.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value and benefits.
• Facilitate seamless guest transactions and omnichannel programs.
• Move on the floor to engage with guests and attend to store needs.
• Receive guest feedback and work with leadership to address issues.
• Collaborate with team to ensure optimal guest experience and store operations.
• Perform product presentation tasks and restock as needed.
• Utilize in-store tech to support operations and guest experience.
• Maintain a clean, safe, and luxury store environment.
• Follow safety policies and comply with store procedures.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon in Leawood, KS seeks an Educator to deliver world-class guest service, share top-quality product education, and embody our community culture.

You will move on the floor, assist with omnichannel programs, handle transactions, and help maintain a premium store environment. This role requires flexibility to work evenings, weekends and holidays, with a focus on inclusive service and teamwork.