Guest Experience Specialist — POS & Food Service

Torchy; Fayetteville (AR); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Hourly wage $12

Food discount

Benefits after 1 year

PTO after 1 year

Torchy’s Family Foundation

Job summary

Torchy’s Tacos in Fayetteville, AR is seeking a hospitality team member to greet guests, take orders, and deliver food with a smile. You will learn the menu and promotions to make personalized recommendations while maintaining a clean dining area and supporting a fast, friendly service flow.

Responsibilities include running food to tables, suggesting add-ons, and working with managers and kitchen staff to ensure an exceptional guest experience.

Qualifications

• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler's and Alcohol Server certifications.
• Certification(s) must be obtained by your first day or within the timeline required by your location.

Responsibilities

• Greet guests, ask questions to understand needs, offer suggestions, and ensure fast, accurate transactions.
• Deliver outstanding hospitality and ensure guests feel welcomed and valued.
• Learn the menu and promotions to make personalized recommendations.
• Run food to tables and ensure correct and timely delivery; offer refills.
• Maintain neat, clean guest-facing areas and work with the team to resolve issues.

Skills

Customer service

Communication

Active listening

Teamwork

Attention to detail

Adaptability

POS systems

Tools

POS systems

Job description

Torchy’s Tacos in Fayetteville, AR is seeking a hospitality team member to greet guests, take orders, and deliver food with a smile. You will learn the menu and promotions to make personalized recommendations while maintaining a clean dining area and supporting a fast, friendly service flow.

Responsibilities include running food to tables, suggesting add-ons, and working with managers and kitchen staff to ensure an exceptional guest experience.