Guest Experience Specialist - Part-Time

Legends Global; Bemidji (MN); On-site; USD 19,000 - 22,000; Part time

Job summary

Legends Global is seeking a Guest Services Representative to warmly greet guests, guide them to locations, and communicate amenities and policies. You will maintain a positive image and assist with inquiries while coordinating with staff to ensure smooth operations.

The role requires excellent customer service, reliable attendance, and the ability to handle a varied schedule including days, evenings, weekends, and holidays.

Qualifications

• High school diploma or GED; some college coursework preferred.
• Reasonable accommodation may be requested to enable individuals with disabilities.

Responsibilities

• Meet and greet guests and provide directions to locations.
• Inform guests of amenities and walking distances.
• Address guest questions and resolve problems to ensure satisfaction.
• Refer difficult questions to Guest Services Lead for proper resolution.

Skills

Communication

Interpersonal skills

Customer service

Dependability

Reliability

Integrity

Flexible

Teamwork

Multitasking

Public interaction

Education

High school diploma or GED

Some college coursework

College coursework preferred

Job description

Legends Global is seeking a Guest Services Representative to warmly greet guests, guide them to locations, and communicate amenities and policies. You will maintain a positive image and assist with inquiries while coordinating with staff to ensure smooth operations.

The role requires excellent customer service, reliable attendance, and the ability to handle a varied schedule including days, evenings, weekends, and holidays.