Guest Experience Specialist - Insurance Office Front Desk

Farm Bureau Insurance Company of Idaho; Hayden (ID); In loco; USD 19.000 - 26.000; Tempo pieno

Descrizione del lavoro

Farm Bureau Insurance Company of Idaho seeks a Front Desk Associate to be the first point of contact for clients and visitors at our Dalton Gardens location. You will manage calls, appointments, and general administrative tasks with a professional and welcoming demeanor.

The role emphasizes strong customer service, accuracy in data entry, and teamwork with office staff to ensure smooth operations and high-quality service for Idaho residents.

Competenze

• Strong customer service and communication skills.
• Experience in reception duties or phone etiquette.
• Basic computer literacy and office software proficiency.
• Attention to detail and reliability in a busy office.
• Prior insurance office experience preferred but not required.

Mansioni

• Greet visitors and answer/direct phone calls.
• Manage appointments and schedule diary entries.
• Handle mail and maintain reception and lobby areas.
• Provide general administrative support, data entry, and document handling.
• Assist customers with basic insurance inquiries and direct to appropriate staff.

Conoscenze

Customer service

Phone etiquette

Communication skills

Office software

Multitasking

Formazione

High school diploma

Strumenti

Office suite

Descrizione del lavoro

Farm Bureau Insurance Company of Idaho seeks a Front Desk Associate to be the first point of contact for clients and visitors at our Dalton Gardens location. You will manage calls, appointments, and general administrative tasks with a professional and welcoming demeanor.

The role emphasizes strong customer service, accuracy in data entry, and teamwork with office staff to ensure smooth operations and high-quality service for Idaho residents.