Insurance Front Desk Specialist - Flexible Hours & Growth

State Farm; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Simple IRA

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

State Farm Agent Team in Boise, Idaho is seeking a Receptionist to join the team. You will greet customers, manage appointments, and support office communications to ensure a positive visitor experience.

The ideal candidate is highly organized, detail-oriented, and comfortable engaging in sales conversations. Strong communication skills and basic computer proficiency (MS Office, CRM) are essential for success in this role.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations and querying customer needs.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Team in Boise, Idaho is seeking a Receptionist to join the team. You will greet customers, manage appointments, and support office communications to ensure a positive visitor experience.

The ideal candidate is highly organized, detail-oriented, and comfortable engaging in sales conversations. Strong communication skills and basic computer proficiency (MS Office, CRM) are essential for success in this role.