Guest Experience Specialist - Hotel Front Desk

Northwest x Southern Hospitality; Lewiston (ID); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid holidays after one year ofservice

PTO from day one

Sick leave (Alaska, Oregon and WA)

Health, dental, vision insurance

Company‑paid life insurance

401(k) retirement planning options

Travel discounts

Entertainment discounts

Monthly recognition programs

Referral bonuses

Community volunteer opportunities

Social events

Potential advancement to other NSH/Mar

Descripción de la vacante

Northwest x Southern Hospitality is hiring at Holiday Inn Express Lewiston, ID. This role ensures guest satisfaction through check-in, check-out and coordinating hotel services, serving as the primary contact for guests during their stay.

We seek a friendly, organized team member with a high school diploma and hospitality experience preferred. You will work up to 40 hours per week with varied shifts, including nights, weekends and holidays, and join a team focused on care, integrity, and

Formación

• High school diploma or equivalent.
• Previous hotel, restaurant, or hospitality experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work well in a team environment.

Responsabilidades

• Ensure guest satisfaction through check-in, check-out and coordination of hotel services.
• Serve as the primary contact for all guests during their stay.
• Provide customer service by answering questions, resolving issues, and coordinating with other hotel staff to meet guest needs.

Conocimientos

Customer service

Communication

Teamwork

Multitasking

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Northwest x Southern Hospitality is hiring at Holiday Inn Express Lewiston, ID. This role ensures guest satisfaction through check-in, check-out and coordinating hotel services, serving as the primary contact for guests during their stay.

We seek a friendly, organized team member with a high school diploma and hospitality experience preferred. You will work up to 40 hours per week with varied shifts, including nights, weekends and holidays, and join a team focused on care, integrity, and