Guest Experience Specialist - Hospitality & Upsell

Homer West Inc; North Augusta (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

Homer West Inc. is seeking friendly servers to welcome guests, present menus, educate patrons, and take orders with a mellow vibe. You will upsell, ensure beverages are full, handle payments, and keep dining rooms clean while collaborating with cooks, bartenders, and fellow servers.

The role emphasizes quick, attentive service, positive problem solving, and memorable guest experiences. Join a dynamic team that values hospitality, teamwork, and guest satisfaction, with opportunities to grow in a

Qualifications

• Ability to multitask during shifts.
• Excellent communication with guests, co-workers, and management.
• Upselling and offering recommendations to guests.
• Willingness to work nights and weekends.

Responsibilities

• Be welcoming and accommodating; present menus, educate patrons, and answer questions with a Mellow vibe.
• Take orders; make recommendations and offer positive feedback while being your unique self.
• Be attentive and quick; ensure guests are relaxed and that beverages are full or replaced.
• Handle payments accurately and maintain a clean, ready-to-serve dining area; perform side work as needed.
• Listen to complaints with a positive attitude and resolve problems on your feet.

Skills

Multitasking

Guest communication

Upselling skills

Team collaboration

Time management

Job description

Homer West Inc. is seeking friendly servers to welcome guests, present menus, educate patrons, and take orders with a mellow vibe. You will upsell, ensure beverages are full, handle payments, and keep dining rooms clean while collaborating with cooks, bartenders, and fellow servers.

The role emphasizes quick, attentive service, positive problem solving, and memorable guest experiences. Join a dynamic team that values hospitality, teamwork, and guest satisfaction, with opportunities to grow in a