Guest Experience Server: Hospitality & Upsell Expert

Workstream; Fort Wayne (IN); On-site; USD 16,531 - 27,552; Full time

Job summary

Workstream in Fort Wayne, IN is seeking a friendly Server to deliver high-quality hospitality with a smile. You will take orders, serve food and beverages, upsell offerings, and ensure guests leave satisfied while adhering to restaurant standards.

The role requires a High school diploma or GED, prior hospitality experience, and the ability to multitask in a fast-paced environment. Weekend, night, and holiday availability is expected; alcohol service permit is required where applicable.

Qualifications

• High school diploma or GED required.
• Prior restaurant hospitality experience preferred.
• Ability to multitask in a fast-paced environment.
• Flexibility to work weekends, nights, and holidays.
• Must have or be able to obtain an alcohol service permit where required.

Responsibilities

• Take and record guest orders according to the restaurant sequence of service.
• Serve food and beverages and ensure guest satisfaction throughout the meal.
• Upsell food and drinks to enhance the dining experience.
• Process payments and assist with cashier duties as needed.

Skills

Attention to Detail

Collaboration/Teamwork

Communication

Conflict Resolution

Customer Focus

Education

High school diploma or GED

Job description

Workstream in Fort Wayne, IN is seeking a friendly Server to deliver high-quality hospitality with a smile. You will take orders, serve food and beverages, upsell offerings, and ensure guests leave satisfied while adhering to restaurant standards.

The role requires a High school diploma or GED, prior hospitality experience, and the ability to multitask in a fast-paced environment. Weekend, night, and holiday availability is expected; alcohol service permit is required where applicable.