Guest Experience Specialist — Hospital Front Desk (PRN)

Baycare; Wesley Chapel (FL); Presencial; USD 19 000 - 30 000; Tempo integral

Resumo da oferta

BayCare Health System, Wesley Chapel Hospital, seeks a Guest Services Specialist to deliver world-class customer service and act as the liaison for guests across hospital services. The role requires 1 year in a related field and 2 years in customer service, with a HS diploma or GED.

The position is PRN (as needed) and may include varied shifts, weekend work, and a focus on welcoming guests and managing front-desk operations in a fast-paced healthcare environment.

Qualificações

• 1 year related field experience.
• 2 years customer service experience.
• HS graduate or GED required.

Responsabilidades

• Deliver world-class customer service as guests' liaison to hospital services.
• Become proficient in reception, registration and check-in, visitor management, waiting room management, document management, and emergency response.

Conhecimentos

Customer service

Team player

Computer skills

Reception experience

Formação académica

HS Diploma or GED

Descrição da oferta de emprego

BayCare Health System, Wesley Chapel Hospital, seeks a Guest Services Specialist to deliver world-class customer service and act as the liaison for guests across hospital services. The role requires 1 year in a related field and 2 years in customer service, with a HS diploma or GED.

The position is PRN (as needed) and may include varied shifts, weekend work, and a focus on welcoming guests and managing front-desk operations in a fast-paced healthcare environment.