Guest Experience Specialist — Growth & Team Impact

Rocket Carwash; Temecula (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Rocket Carwash is expanding with a people-first approach, offering opportunities to grow personally and professionally in a fast-paced, customer-centric environment. Join a team that values energy, positivity, and collaboration to deliver exceptional guest experiences in a dynamic setting.

Entry-level friendly with paid training; wage starts at $16.90 per hour, reflecting work experience. Be part of our supportive culture that emphasizes growth, learning, and teamwork while serving customers in

Qualifications

• Must be at least 16 years old; students welcome and encouraged to apply.
• Individually lift objects weighing up to 50 pounds.
• Safely work with a team to lift and maneuver items up to 100+ pounds.
• Stand, walk, or sit for long periods of time (up to 8 hours).
• Be available to work various shifts and holidays, based on business needs.

Responsibilities

• Uphold the Rocket Guest Service Expectation Model by greeting customers and creating a memorable experience.
• Build connections with members by checking in on their experience during their visit.
• Prepare vehicles before they enter the wash tunnel following SOPs.
• Conduct routine parking lot checks and ensure carts have fresh towels and cleaners.
• Maintain a clean and organized location and complete side-work and duties as assigned.
• Work as a team with a positive attitude to drive success and safety compliance.
• May perform basic to intermediate-level technology tasks.
• Perform other duties as assigned by leadership.
• Treat others with respect and dignity at all times.

Job description

Rocket Carwash is expanding with a people-first approach, offering opportunities to grow personally and professionally in a fast-paced, customer-centric environment. Join a team that values energy, positivity, and collaboration to deliver exceptional guest experiences in a dynamic setting.

Entry-level friendly with paid training; wage starts at $16.90 per hour, reflecting work experience. Be part of our supportive culture that emphasizes growth, learning, and teamwork while serving customers in