Guest Experience Specialist — Grow with a Baby Brand

Carter's Inc.; Algonquin (IL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Flexible schedules

Brand discount

Referral bonuses

Tuition assistance

Professional development

Job summary

Carter's Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, introduce baby essentials, and help families prepare for school moments in a welcoming, inclusive environment.

The role emphasizes customer service, teamwork, and growth opportunities. You'll learn about promotions, the loyalty program, and how to balance multiple customers while maintaining a clean, safe store. Availability includes days, nights, weekends, and holidays.

Qualifications

• Provide excellent customer service and engagement.
• Clear verbal and written communication with customers.
• Balance multiple customers in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Resolve customer issues proactively in a busy retail setting
• Assist with omnichannel shopping to ensure a positive experience
• Process point-of-sale transactions efficiently
• Complete floor replenishment and shipments as needed
• Explain current promotions and the loyalty program to customers
• Minimize store loss by maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Stand/walk long

Lifting 40 lbs

Job description

Carter's Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, introduce baby essentials, and help families prepare for school moments in a welcoming, inclusive environment.

The role emphasizes customer service, teamwork, and growth opportunities. You'll learn about promotions, the loyalty program, and how to balance multiple customers while maintaining a clean, safe store. Availability includes days, nights, weekends, and holidays.