Guest Experience Associate - Baby & Kids, Flexible Schedules

Carter; Rehoboth Beach (DE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Mental health benefits

30% employee discount

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand for families. You will greet customers, explain baby essentials, and help with school prep and everyday moments.

The role involves assisting with omnichannel needs, processing sales, stocking shelves, and promoting promotions and the loyalty program. We value friendliness, a solutions-oriented mindset, and the ability to manage multiple tasks in a busy retail environment.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Strong verbal and written communication to guide customers.
• Ability to manage multiple tasks in a busy store environment.

Responsibilities

• Welcome customers with a warm greeting and explain product styles and benefits.
• Resolve issues promptly and balance several customers in a busy setting.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite sales transactions at the register.
• Restock floor and manage shipments as needed.
• Explain promotions and loyalty program details to customers.
• Help minimize losses while maintaining store standards and safety.

Skills

Customer service

Communication skills

Multitasking

Sales/upsell

POS experience

Tools

POS systems

Job description

Carter's is seeking a Sales Associate to be the first face of the brand for families. You will greet customers, explain baby essentials, and help with school prep and everyday moments.

The role involves assisting with omnichannel needs, processing sales, stocking shelves, and promoting promotions and the loyalty program. We value friendliness, a solutions-oriented mindset, and the ability to manage multiple tasks in a busy retail environment.