Customer-Focused Baby Brand Sales Associate

Carter's Inc.; Milpitas (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discount 30%

Tuition assistance

Education support

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, showcase baby essentials, and help families prepare for new milestones, all within a welcoming, inclusive environment.

Join a team that emphasizes caring, teamwork, and growth, with benefits like employee discounts and opportunities for development. This role requires a positive, solutions-oriented mindset and strong communication skills.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multi-tasking

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, showcase baby essentials, and help families prepare for new milestones, all within a welcoming, inclusive environment.

Join a team that emphasizes caring, teamwork, and growth, with benefits like employee discounts and opportunities for development. This role requires a positive, solutions-oriented mindset and strong communication skills.