Customer-First Baby Brand Sales Associate

Carter's, Inc.; Jersey City (NJ); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

30% brand discount

Mental health benefits

Advancement programs (GED/ESL)

Job summary

Carter's, Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet new parents and grandparents, introduce baby essentials, help prepare for school, and support our inclusive, growth‑mocused culture.

The role emphasizes customer engagement, omnichannel support, and in‑store promotions. You’ll join a welcoming team with opportunities for training and development, and a compensation range aligned with hourly retail standards.

Qualifications

• Customer service experience preferred.
• Strong communication skills required.
• Ability to multitask in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve issues for customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Multitasking

Communication skills

Positive mindset

Job description

Carter's, Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet new parents and grandparents, introduce baby essentials, help prepare for school, and support our inclusive, growth‑mocused culture.

The role emphasizes customer engagement, omnichannel support, and in‑store promotions. You’ll join a welcoming team with opportunities for training and development, and a compensation range aligned with hourly retail standards.